Frequently Asked Questions

How long does it take to process my order?

All orders are processed within 2–4 business days. Once your order ships, you'll receive a confirmation email with tracking details.

How long will delivery take?

Do you ship internationally?

Yes, we ship worldwide. International customers are responsible for customs duties or local taxes.

How can I track my order?

Every order comes with a tracking number, sent via email once your package ships.

What materials are your shirts made of?

Our shirts are crafted from 100% combed, ring-spun cotton: soft, breathable and made to last.

How do I find my right size?

Please refer to our size guide on each product page. If you're between sizes, we recommend sizing up for comfort.

How should I care for my Jungle Crave shirt?

For best results, wash cold, inside out, with like colors. Tumble dry low or hang to dry. Avoid bleach to preserve colors and fabric quality.

What if my shirt doesn't fit?

No worries, we offer hassle-free exchanges if the fit isn't right.

Can I exchange my order for a different design?

Yes, if your shirt is unworn and in its original condition, we're happy to exchange it for another size or design.

How long does it take to process a return or exchange?

Once we receive your item, processing usually takes 3–5 business days. Refunds are issued back to your original payment method.

What payment methods do you accept?

We accept all major credit cards & PayPal.

Is my payment information secure?

Absolutely. All transactions are encrypted and processed through secure payment gateways.

Do you release limited edition designs?

Yes. once in a while we release a batch of exclusive limited stock designs.

How can I contact customer support?

Reach us anytime at info@junglecrave.com. We aim to reply within 24 hours.